Grow the accounts you already have.
Your best growth is sitting in the base. The question is which accounts will expand, which are quietly disengaging, and what will move each one.
Why it is hard today.
Health scores rank accounts on what already happened. They do not tell you what a visit, an offer or a new package would change.
By the time usage has dropped far enough to show in a report, the conversation is a save, not an expansion.
How Ergodic helps.
Model the base
Each account is modelled against how comparable accounts behaved, with the usage, contract and service signals that moved them.
Predict the next move
The model predicts which accounts expand and which go quiet, with the drivers behind each call.
Test the motion
A visit, an offer, a new package, or nothing at all. Each is simulated so you can see what it is likely to change.
What you get.
Expansion targeted where it is likely
Quiet accounts caught early
A next action for each named account
Talk to an expert about your account base.
Bring a decision. We'll discuss how to model it and what data a simulation would need.
Talk To An Expert